Ethernet Extender Experts - Support Overview
Ethernet Extender Experts distributes its products globally through its own offices and a network of certified distributors that can assist you in understanding, selecting the appropriate products or solution for your success. Please review the information below to select the best method you you to quickly reach our support teams to assist you.
| Support Website: | http://www.ethernetextender.com/support_portal - Product Documentation, FAQ list, Datasheets and Product Announcements. |
| E-Mail Support: | Pre-Sales questions can be sent to: support@enableit.com Existing customers requiring assistance troubleshooting an existing installation you are required to complete and submit the online form below. |
| Telephone Support: |
Our operations are 24hr for our global customers and you can reach our dedicated Call Center anytime toll free by clicking this link. Our dedicated support phone number for US Costumers is (888) 309-0910. International customers can reach support by calling +1 (619) 523-1958. |
| Hours of Operation: | Each Global Regional Office has Standard Office Hours Monday through Friday 8:00 a.m. to 5:00 p.m. and our Ethernet Extender Experts Customer Service Call Center is available with live operators 24 hours per day, 7 days a week. |
| Outside Standard Office Hours: | Requests for technical support outside regular standard hours will be received by our 24/7 support staff, case established and prioritized. A Ethernet Extender Experts engineer will be paged with request to contact you as soon as possible. Cases are typically answered the same day. |